FAQs
Frequently Asked Questions
Fast answers for orders, delivery, returns, refunds and customer contact.
How do I track my order?
Use the courier tracking information in the dispatch-confirmation email. Keep the order number and checkout email address ready if Customer Care assistance is needed.
How much is shipping?
Delivery options and charges depend on the destination and basket. The available services and exact price are shown during checkout.
When will my order arrive?
The most relevant estimate appears during checkout and in the order communication. Remote destinations, customs and carrier disruption can add time.
How long do I have to return an item?
A change-of-mind return should be requested within 30 days of delivery. The product must meet the return-condition requirements, including hygiene seals where applicable.
When will I receive my refund?
CurrentBody aims to process a return within 14 working days after it reaches the returns centre. The payment provider may require additional time to credit the account.
How do I contact Customer Care?
Email sales@currentbody.com or use the WhatsApp route provided in the official CurrentBody Help Centre. Telephone support is not currently offered.